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The identity intelligence layer your business can trust

Your customers change, fraud evolves, and a one-time KYC check isn't enough. ThirdFactor verifies the person, detects fraud, and helps you make confident identity decisions in real time.

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Frequently Asked Questions

  • What deployment models does Third Factor support?

    Cloud, on-premise, and hybrid. Banks and BFIs that can't send identity data outside their own infrastructure run Third Factor entirely on-premise, with zero data retention.

  • Is every verification decision auditable?

    Yes. Every session logs a timestamped trail from creation to final decision, built for the moment a regulator or your own risk team asks why.

  • Does Third Factor verify documents from other countries?

    Passports, yes, through MRZ and NFC chip reading, which work the same on any ICAO-compliant passport. Broader local-ID coverage outside Nepal is expanding market by market.

  • How does Third Factor stop deepfakes and spoofing?

    Every liveness check screens for deepfakes, screen replays, mask attacks, and camera injection before a face match ever runs, not just whether a face was present.

  • Can different products use different verification rules?

    Yes. Route a personal loan applicant through deeper KYC than a savings account applicant automatically, without a separate integration for each product.

  • Does Third Factor score risk, or just pass or fail?

    Every case carries a risk score with the reasoning behind it, so borderline cases route to manual review instead of getting the same blanket decision as everyone else.

  • Is technical support available 24/7?

    Standard support covers 48 hours a week. Institutions that need faster response times can add Dedicated Support, a committed resource with SLA-backed coordination.